The villa was essentially as promised.
The customer service provided by the management company really was excellent and added a lot to the holiday as we would not have known where to begin sourcing baby-sitters, getting restaurant or market recommendations etc.
Having a very young family (4, 2 and 1) the Kids Club facility was an absolute deal clincher and the children really enjoyed it.
Our biggest issue was the private pool at the villa which was not suitable for very small children but which we accepted in advance. Should we opt to return to La Manga we would likely go for a townhouse with the built in facility like in El Rancho and the Monte Claro community at La Manga Club.
On balance however the villa was nice, the facilities generally good, and the customer service on-site excellent. We would definitely consider La Manga again for a family holiday.
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We really appreciated the comp upgrade. The villa was exactly as you had described and will plan to visit again next year if our budget stretches that far. It was great to have our own private pool.
Just to let you know we really liked the accommodation at La Manga and very much appreciated being allowed to stay late when we contacted Mary, who was most helpful. Would you pass on our thanks to Mary for the welcome pack which we were not expecting and was a really nice surprise. We did accidentally break a couple of glasses for which we have left Euros 10. I hope this is sufficient but please let me know if not. If you would let the owners know and apologise on our behalf for the inconvenience of having to replace these. Kind regards Jayne